Shipping & Returns
Rebecca Bree ships all orders from our Vancouver boutique within 24–72 hours of purchase, via a standard shipping service. Orders placed over the weekend are shipped the following Tuesday.
If you have special shipping requests, please allow additional delivery time and contact us at info@rebeccabree.com after placing your order. We will always do our best to accommodate special requests.
Returns
We are happy to offer a full refund on regular-priced online purchases. To be eligible for a refund, merchandise must be:
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Unused and unworn
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Returned with all original tags attached
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Returned in its original packaging
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Received by Rebecca Bree within 14 days of the delivery date
Rebecca Bree reserves the right to refuse any return that does not meet these requirements.
Please send all returns to:
Rebecca Bree Boutique
3680 West 4th Avenue
Vancouver, BC V6R 1P1
Canada
(604) 714-0085
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as Rebecca Bree cannot guarantee receipt of returned merchandise.
All original shipping charges are non-refundable.
International Orders
We currently ship only to Canadian addresses. We apologize for any inconvenience.
Final Sale
The following items are final sale and cannot be returned or exchanged:
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All sale merchandise
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Intimates and swimwear
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Jewelry
Refunds
Approved refunds will be issued to the original method of payment in Canadian dollars (CAD). Please allow several business days for processing.
Refunds are issued for the original purchase amount in CAD. Rebecca Bree is not responsible for currency exchange rate fluctuations or any differences in the refund amount resulting from your financial institution's exchange rate at the time of purchase or refund.
In-Store Purchases
Please note that our online return policy differs from our in-store policy.
For regular-priced merchandise purchased in-store, we are happy to offer an exchange or store credit within 7 days of purchase.